Shipping policy

PapasCardShack.com currently ships to the contiguous United States, Alaska, and Hawaii. If you're located outside the U.S., please email us at papascardshack@gmail.com and we'll do our best to accommodate your order.

Orders ship within 2 business days of purchase. Preorder items will ship once all products in that order have arrived at our facility. Please note that live inventory and preorder items cannot be combined on a single invoice — if your order includes both, the live inventory item will be refunded and must be placed as a separate order.

Please be aware that manufacturer and supplier delays can occasionally affect shipping timelines for preorder items.

All sealed products are shipped in their original factory packaging (when applicable). PapasCardShack.com is not responsible for wrapping imperfections, tears, or missing/damaged components within factory-sealed items.

International Mail Forwarding: If you use a mail forwarding service, please note that we cannot be held responsible for your package's contents or condition once received by the forwarding company. We have no visibility into handling once a package is marked delivered to them, during their possession, or in transit to you.

Lost or Stolen Packages: PapasCardShack.com is not responsible for packages marked as delivered by the carrier (USPS or UPS). Once a package is marked delivered, responsibility for its safety shifts to the customer. If you're concerned about porch theft, we strongly recommend selecting the signature-required shipping upgrade at checkout — this ensures someone must be present to receive the package. Please note that shipping insurance does not cover theft after a package has been marked delivered.

Business days are Monday through Friday and exclude holidays. Please plan your orders accordingly.